Crew Member
Part Time • Papa Murphy - Sparta
Benefits/Perks
- Flexible Scheduling
- Career Advancement Opportunities
- Competitive Compensation
Job Summary
We are looking for a customer-focused Guest Service Representative to join our team! You are the face of our hotel, leaving both a first and last impression on all our guests. As the Guest Service Representative, you will assist customers with checking in and out, handle front desk operations, and a variety of other guest interactions.
The ideal candidate takes pride in the look and feel of the front desk and lobby areas and can quickly build rapport with guests. If you are a “people person” with a passion for providing exceptional customer service, we want to meet you!
Responsibilities
- Greet every guest with a smile
- Assist guests with the registration process
- Answer phone calls and take messages accurately
- Anticipate the needs of guests and build rapport
- Respond to guest concerns and resolve them appropriately, escalating to management when necessary
- Maintain accurate records of registration and payment information
- Ensure compliance with health and quality standards
Qualifications
- High School Diploma/GED required
- Familiarity with hospitality industry standards
- Knowledge of front desk operations and procedures
- Proficient in English; knowledge of other languages is a plus
- Ability to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations
- Ability to demonstrate genuine care for customers and employees
- Ability to work in a fast-paced environment
Compensation: $9.00 - $12.00 per hour
About Papa Murphy's Pizza
The world’s largest fresh take ‘n’ bake pizza brand, Papa Murphy’s is dedicated to bringing families together through food people love with fun, convenient, and fulfilling dinners. There are more than 1,500 franchised and company-owned fresh pizza locations in 38 states, Canada, and UAE. Papa Murphy’s offers a growing menu of fresh, scratch-made pizzas, cookie dough, salads, sides, and desserts. Our dough is made fresh daily. There are no freezers in our stores. We use 100% whole milk mozzarella cheese that's grated fresh daily in house. Our vegetables are hand chopped and we use butcher quality meats. It's the freshest, highest quality pizza around. It’s all about providing Love at 425°.
The heartbeat of the Papa Murphy’s organization is its people. Our culture is built on core values that define how we do business and have made Papa Murphy’s what it is today: a beloved place to work and grow. Become a member of the Papa Murphy’s family or open your own Papa Murphy’s franchise. Either way, it is a great way to LOVE what you do! We have a simple concept: no delivery, no commercial ovens, and no dine-in service. It’s easy to operate, but hands-on involvement either as a home office employee or an owner/operator is one of the key drivers of our 30 years of success.
The heartbeat of the Papa Murphy’s organization is its people. Our culture is built on core values that define how we do business and have made Papa Murphy’s what it is today: a beloved place to work and grow. Become a member of the Papa Murphy’s family or open your own Papa Murphy’s franchise. Either way, it is a great way to LOVE what you do! We have a simple concept: no delivery, no commercial ovens, and no dine-in service. It’s easy to operate, but hands-on involvement either as a home office employee or an owner/operator is one of the key drivers of our 30 years of success.
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